Telemarketing Training Program Objectives

This workshop is intended to form useful telemarketing sales styles that give your account executives the information necessary to close properly. Our RADAR© telemarketing program will teach the account executives to speak with the prospect, form an environment where the prospects discover for themselves what they need and why they need it, and how the account executives can supply that for them.

We customize each telemarketing program to the particular industry and experience level of the staff

For more information on telemarketing training in Colorado and throughout the U.S., please call 888-713-6195 or e-mail us at
info@salestrainingcolorado.com

The following is a sample telemarketing program outline:

1. Intro to the Program

2. What is RADAR©

1. Rapport-building

2. Asking about Difficulties

3. Affirmations, credibility, and trust

4. Results

3. Why RADAR© is Effective

1. The prospect explains what interests them

2. The conversation is focused on needs

3. The perks and results are achievable and relevant

4. Asking the Right Questions

1. Where to begin

2. Guiding the prospect

3. Bridging the gaps

4. Leading, not following, the call

5. Heading to the Close

1. Reviewing and emphasizing the perks

2. Reading the conversation and looking for clues

3. When the prospect obtains their goal, so do you

6. Summarize and Review

1. Your account executives will learn telesales strategies that get prospects to share their needs, as well as empower them to use the information to their advantage and close the sale.

Customized telemarketing training workshops for account executives

Every sales training program is adapted to your business, your industry and your sales representatives. Additionally, all programs include the expertise and tools used by top salespeople. Programs can be delivered in a location of your choosing or at our Colorado Training Center.